ETHICAL - We behave fairly and avoid discrimination and insult. We make sure that our own actions do not hurt other people.
RESPONSIBLE - We take responsibility for our own actions and stand up for the results in our own area of responsibility.
CORRECT - We act appropriately, in accordance with regulations and policies. We contribute to a culture that enables us to do the right thing.
OPEN - We listen to different opinions and points of view. We independently pass on necessary information to appropriate target groups.
DIALOGORIENTED - We let others have their say and encourage them to express their opinions. We give and accept feedback.
CONSTRUCTIVE - We participate actively and purposefully in conversations and manage communication when necessary. We prepare and record results as well as agreements.
COMPETENT - We expand our own knowledge through continuous and targeted training in order to meet customer needs. We are confident in our appearance and express ourselves in an engaging manner.
SERVICE-ORIENTED - We know the customer environment and the relevant market. We find a good balance between customer requirements and company interests.
ENVIRONMENTALLY AWARE - We avoid wasting resources and pay attention to the use of regenerative resources. We are mindful of the environment.
INNOVATIVE - We recognise trends and technical developments to meet customer requirements. We introduce new ideas and suggestions and follow them up.
LONG-SIGHTED - We promote the development of new business models and services to ensure the long-term existence of the company. We consider the consequences and their impact in our own decisions and actions.
TARGET-DRIVEN - We strive to achieve the set goals and set an example for others through our own actions.
GROWTH ORGANISED - We recognise opportunities and risks for our own actions and the company. We enable growth, margin and customer satisfaction because we know and take into account current trends and challenges.
EFFICIENT - We use resources in a targeted manner so that a positive benefit for the company and the customer is guaranteed. We optimise processes and interfaces and apply them consistently.
TOLERANT - We are open to diversity in terms of ethnic origin, gender, religion or belief, disability, age and sexual identity. We allow the opinions of others to be valid, we do not judge or condemn.
RESPECTFUL - We are attentive, listen and let others speak. We do not hurt others' feelings.
APPRECIATIVE - We have a fundamentally positive attitude towards others and recognise their achievements.
